dc678's Privacy Policy

This privacy policy ("Policy") applies to the dc678 platform. When you use dc678's website, services, or applications, you are considered to have agreed to the terms of this Policy. Please read this Policy carefully. If you have any questions, contact our support team.

dc678 believes you should have full control over your personal information. We collect only the information necessary to provide you with the best gaming experience. We do not use your information for any purpose other than those described in this Policy.

dc678 may collect various types of information to operate its services. A detailed description of that information is provided below:

1.1 Information You Provide Directly

When you create an account on dc678 or use our services, the information you provide yourself includes:

• Full name and date of birth
• Email address and mobile number
• National ID card or passport details (for identity verification)
• Financial transaction details such as bKash, Nagad, Rocket, Upay, or bank transfer information
• Information provided when contacting customer support

1.2 Automatically Collected Information

When you use the dc678 platform, some information may be collected automatically, such as:

• IP address and device information
• Browser type and version
• Your activity on the platform and gaming history
• Session duration and login date and time
• Information collected through cookies and similar tracking technologies

dc678 uses collected information for the following purposes:

• Account Management: To create, verify, and manage your account.
• Service Delivery: To complete gaming, betting, and financial transactions.
• Identity Verification: To conduct KYC (Know Your Customer) processes to prevent fraud and money laundering.
• Customer Support: To resolve your complaints and questions.
• Service Improvement: To improve the platform's experience and functionality.
• Legal Obligations: To comply with applicable laws and regulations.
• Security: To prevent fraud, unauthorized access, and other cyber threats.
• Communications: To notify you of important policy changes or account-related matters.

dc678 gives the highest priority to protecting your personal information. We use industry-standard SSL encryption, which keeps your information secure during transmission. All information stored on our servers is protected using encryption.

Our security measures include:

• 256-bit SSL/TLS encryption technology
• Data storage in secure data centers
• Regular security audits and testing
• Strict access controls — only authorized personnel can view information
• Automated systems for detecting suspicious activity

Your information will be retained for as long as your account is active or as needed to provide services. Some information may be retained for the period required to meet legal obligations.

dc678 never sells your personal information to third parties. However, in certain specific situations we may share information on a limited basis:

4.1 Service Provider Partners

Necessary information may be shared with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay, etc.), identity verification, and technical support. These partners may only use the information for the purpose of providing specific services and are required to follow strict confidentiality terms.

4.2 Legal Obligations

We may be required to disclose information to comply with court orders, government directives, or legal obligations. In such cases, we will only disclose information within the scope of the legal requirement.

4.3 Fraud Prevention

Information may be shared with relevant authorities or agencies to prevent fraud, money laundering, or other illegal activity.

dc678 uses cookies and similar technologies to improve your experience on the platform. Cookies are small text files stored in your browser.

The types of cookies we use:

• Essential Cookies: Essential for the basic functionality of the platform — maintaining login sessions and ensuring security.
• Functional Cookies: To remember your preferences and settings, such as language selection.
• Analytics Cookies: To analyze platform usage and make improvements.

You can control or disable cookies through your browser settings. However, disabling cookies may limit some features of the platform.

As a dc678 user, you have the following rights over your own information:

• Right of Access: The right to know what information we hold about you.
• Right of Rectification: The right to request correction of inaccurate or outdated information.
• Right to Erasure: The right to request deletion of your information in certain circumstances.
• Right to Restrict Processing: The right to restrict the use of your information for specific purposes.
• Right to Object: The right to opt out of receiving marketing communications.
• Right to Data Portability: The right to receive your information in a structured format.

To exercise these rights, please contact our support team. We will verify your request and try to respond as quickly as possible.

dc678 is for people aged 21 and above only. We do not knowingly collect or process any information from minors (under 21). If you believe a minor is using our services, please notify us immediately.

Our identity verification process helps prevent minors from registering. Even so, if any minor's information is found with us, we will take immediate steps to delete it.

dc678 may use servers located in various countries to provide services. As a result, your information may be transferred outside of Bangladesh. In such cases, we ensure that the transferred information is subject to appropriate security measures and that international data protection standards are followed.

When sharing information with third-party service providers, we ensure through contractual terms that they provide the same level of protection.

Financial transaction information, particularly details related to bKash, Nagad, Rocket, Upay, and bank transfers, is kept under additional protection. We never store your complete payment credentials.

Our additional measures for protecting financial information:

• Payment data tokenization — using tokens instead of storing sensitive information directly
• Automated system for flagging suspicious transactions
• Detailed log storage for every financial transaction
• Two-Factor Authentication facility

dc678 may update this privacy policy from time to time. If any significant changes are made to the policy, we will notify you by email or via a notification on the platform. The effective date of the updated policy will be noted at the top of the page.

Continued use of dc678 after changes will be considered your acceptance of the updated policy. Where changes significantly affect your rights or our responsibilities, we will make an effort to obtain your explicit fresh consent.

dc678 supports responsible gaming. We may use information about your gaming behavior to identify problematic patterns and provide you with the right support. This use of information is entirely in your interest. For more details, visit our Responsible Gaming page.